Booking Conditions

The booking conditions, prices and taxes shown on this form were correct at time of publication (3rd February 2008) and apply to all bookings made after that date. You can always find our current terms here at FloridaHolidayRental.co.uk.

1. Your Booking

Once you have made a provisional reservation with us, we require you to complete and sign a booking form. This must be signed by the first named person on the booking (the party leader). The party leader must be at least 21 years old and authorised to make the booking on the basis of these booking conditions by all persons named on the booking form, including those substituted or added by an amendment of the booking. All correspondence and documents are sent to the party leader who is responsible for all payments in respect of the booking and for ensuring that members of the party are kept informed of details affecting the arrangements.

We regret that we are unable to accept bookings from groups where all members are under 25 years old.

On receipt of the signed booking form and deposits we will send written confirmation of your holiday arrangements to you. Accommodation is reserved only for persons named on the booking form.

A binding contract between us will come into existence when we dispatch our Confirmation/Invoice to you.

2. Payment

All prices shown on our website exclude applicable local taxes, which are currently 12%. We will add these taxes to the total amount we ask you to pay us.

If your stay begins more than 12 weeks from now: You must send us a non-refundable deposit of UK£150 / US$255 per week now. We cannot confirm your booking until we receive your deposit, and you may lose your booking and your deposit if we do not receive full payment at least 70 days before your stay is due to begin.

If your stay begins in the next 12 weeks: You must send us full payment now to confirm your booking. We cannot confirm your booking until we receive your deposit.

3. Your accommodation

This is reserved exclusively for those named on the Confirmation/Invoice and no other persons whatsoever are permitted to stay unless this has been arranged with us in writing and appropriate payments made. Local communities expect certain levels of behaviour; party leaders are responsible for ensuring all party members observe them.

Our insurance company requires that you set the intruder alarm every time the last member of your party leaves our house, even for short periods of time.

Strictly no smoking in our house.

We regret that you are not allowed to bring your pets to our house. If in doubt, please ask.

You must vacate the property during the morning on the day of departure to enable cleaning and preparation to be completed prior to the arrival of new guests. This is normally 10.00 AM.

4. If you cancel your vacation

If you cancel the booking, this must be done in writing by registered post and signed by the party leader. Cancellation will become effective from the date it is received in writing. All cancellations are subject to a charge made payable by you. This is expressed below as a percentage of total price.

5. Your personal data

Your privacy is important to us, and your information is protected under UK and US law.

So we will not sell or give your details to anyone else unless you ask us to - for example, if you need to pay by credit card.

We will not hold your details in our records for longer than a reasonable time. We will only use your information in connection with your booking and to comply with the law.

However, we will pass the names of your party and the dates of your stay to our agent in Florida. This is so you can collect your house key and so they can make sure our house is tidy before you arrive.

6. If there is a problem

We want you to enjoy your vacation in our home. If you find a problem, we would like the opportunity to fix it as quickly as we can.

If there are any problems with the house, you must inform our local managers immediately and allow them a reasonable chance to put things right.

If you have informed our local managers and you are unsatisfied with the outcome, you must inform the home owners immediately and allow them a reasonable chance to put things right.

What to do next

29 Tresillian Way, Goldsworth Park, WOKING, GU21 3DL, UK

• Once we've confirmed your booking, we'll ask you to send us a cheque.
• Please make cheques in UK pounds to D.J. Cobbett.
• Other payment options are available to guests who do not have UK cheques - please ask for more information at hello@FloridaHolidayRental.co.uk.
• Ask about our secret hints and tips for first-time visitors to our home.

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